Real problems. Measurable results.

The Challenge

A growing DTC brand was manually exporting Shopify orders and re-keying them into NetSuite every evening. Errors were constant, stock levels were always out of sync, and the finance team couldn't close books on time.

Our Solution

We designed and built a real-time Boomi integration connecting Shopify to NetSuite — syncing orders, inventory adjustments, and refunds bidirectionally, with automated fulfilment status updates back to the storefront.

Results

• 15 hours/week of manual data entry eliminated
• Order-to-fulfilment cycle reduced from 48h to 4h
• Stock accuracy improved from ~82% to 99.6%
• Finance close cycle shortened by 3 days

The Challenge

A £40m wholesaler had gone live on NetSuite 18 months earlier but was still running parallel processes in spreadsheets. The original implementation had missed critical pricing logic, landed cost setup, and reporting requirements.

Our Solution

We ran a full functional review, documented the gaps, and delivered a phased re-configuration covering advanced pricing, landed costs, custom saved searches, and a management reporting suite.

Results

• Spreadsheet-based parallel processes fully retired
• Landed cost accuracy improved by 100% (previously uncaptured)
• 8 management reports automated, saving 2 days/month
• System adoption across the team increased significantly

The Challenge

A management consultancy had an internal IT team but no NetSuite expertise. Minor changes took weeks to implement and frequent issues with project billing were creating client disputes.

Our Solution

We became their on-call NetSuite team under a managed support retainer — handling day-to-day issues, quarterly configuration reviews, and a major project-billing workflow rebuild.

Results

• Issue resolution time reduced from 2 weeks to same-day
• Project billing disputes dropped by 90%
• New starters onboarded with structured training programme
• £35k in over-billing identified and corrected in audit